Returns & Exchanges
At Pink Gellac, we want you to be completely satisfied with your salon-quality manicure; if you are not happy with your purchase, you can return unopened items within 30 days for a full refund. Please ensure all gel polishes and starter kits are in their original, sealed packaging to maintain hygiene standards.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the unused products in their original box, ensuring that bottle caps are tightened and protected to prevent leakage during transit.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.